Mission Objectives

Mission Statement

Our purpose is to enable pet owners to manage their expenses in regards to their pet’s health and well being. We provide simple insurance products with one purpose, to help keep your pet happy, healthy and protected.Mission Objectives


Strong Customer Relationship We value strong relationships in all areas of PetPremium: team member, happy customers, vendors, and business partners. We believe that open and honest communication is the foundation of our company and of our relationships. We understand that not all our communication will be warm and fuzzy but we hope at the end of the day, you know we strive for high customer satisfaction, and we care about you and your pet.


We are passionate about protecting human health, pet health and our natural resources. At PetPremium our managers promote environmental stewardship, implement innovative environmental technologies and practices. Through leadership, PetPremium is committed to:

  • Providing all PetPremium staff with the knowledge and tools necessary to prevent having a negative environmental impact;

  • Implementing effective waste minimization programs to reduce, reuse, and recycle materials; and

  • Ensuring that we conserve energy and our water use is responsible by establishing innovative practices and procedures.