Claims Center

Find here how to submit a claim step by step. To make a claim, simply download our claim form and send us the complete claim form. For more information about submitting a pet insurance claim, have a look at the questions below.

How do I submit a pet insurance claim?

It’s easy! All you have to do is fill out our 1-page claim form, then fax, mail, or email it to us with your itemized receipts. Just make sure you sign the form. To make it even easier, we don’t require your veterinarian to fill out any part of the form or sign it. Click here to learn more or download the form.

Where can I get PetPremium's claim form?

All you have to do is download the form by clicking here. Keep in mind to sign the form before send it via fax, mail, or email.

Can my claim be paid directly to the veterinarian?

Yes. Simply check the box on the front of the claim form, and we’ll send the reimbursement directly to the veterinary clinic. You may want to check with your veterinarian to see if they will wait for a portion of their payment if you indicate payment should be mailed directly to them.

Why is important to know if pet shows symptoms of a medical condition, had surgery or is currently on medication?

It is no longer accurate to say “to give you an accurate quote.” You may want to consider further revising the response.

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